Swiggy

India’s online food delivery industry continued to demonstrate strong momentum in the third quarter, with major platforms reporting consistent growth in orders, restaurant partnerships, and user engagement. Companies including Swiggy, Zomato, and magicpin highlighted rising demand for app-based food services across metropolitan as well as emerging urban markets. The expansion reflects changing consumer habits, increasing digital penetration, and the growing influence of convenience-driven consumption.

Online food delivery platform Swiggy, in partnership with IRCTC, has significantly scaled its food-on-train service, extending coverage to 152 railway stations across the country. The expansion reflects growing demand for hygienic, choice-driven meal options during long-distance rail journeys. By integrating technology with railway catering, the initiative allows passengers to order meals from branded restaurants and local kitchens, delivered directly to their seats at designated stops.

Shares of Swiggy came under sharp selling pressure after the company reported a net loss for the third quarter, unsettling investors who were looking for clearer signs of profitability. The results highlighted the persistent challenges facing the food delivery and quick-commerce space, where aggressive competition and high operating costs continue to weigh on earnings. While revenue growth remained healthy, losses widened due to elevated marketing spends, logistics expenses, and investments in expansion.

Food delivery majors Zomato and Swiggy have raised payouts and incentives for delivery partners following coordinated strikes that disrupted services across several Indian cities. The protests, driven by concerns over declining earnings and rising operating costs, forced platforms to respond swiftly to stabilize operations and restore service levels. While the enhanced payouts are positioned as temporary measures, they highlight deeper structural tensions within the gig economy.

Swiggy has taken a measured step into physical retail by opening a mini experiential Instamart store in Gurugram, signaling a strategic extension of its quick-commerce ecosystem. The outlet is designed not as a traditional shop, but as an engagement-led space that allows consumers to interact with products, discover private labels and better understand the Instamart proposition. The move reflects Swiggy’s intent to blend digital convenience with offline touchpoints, while gaining deeper insights into consumer behavior.

Swiggy, India’s leading food delivery platform, is witnessing rapid growth through its innovative “Swiggy Bolt” service, promising deliveries in just 10 minutes. This accelerated model leverages hyperlocal logistics, AI-powered route optimization, and a network of strategically positioned cloud kitchens to meet consumer demand for instant gratification. The service aims to transform urban food consumption patterns while enhancing operational efficiency and customer retention.

India’s restaurant industry is pushing for a fairer revenue-sharing model with food delivery aggregators such as Swiggy and Zomato, citing unsustainable commission rates that squeeze profit margins. The National Restaurant Association of India (NRAI) is reportedly in discussions with the platforms to establish a new framework that ensures greater transparency, equitable treatment, and long-term sustainability for both parties.

In a major stride toward simplifying business travel and expense management, MakeMyTrip’s corporate travel arm, myBiz, has partnered with Swiggy to integrate corporate meal solutions across its platform. The collaboration enables employees to order meals from Swiggy’s vast restaurant network and charge them directly to the company account, eliminating the need for reimbursements.

India’s leading food delivery platforms, Swiggy and Magicpin, have reported unprecedented growth in orders during the festive season, reflecting the evolving consumer behavior and digital adoption in the food industry. Swiggy recorded over 2.2 lakh orders in peak hours, with major urban centers leading demand, while Magicpin saw a 40% rise in vegetarian and thali orders during Navratri and a 2.5x increase in bulk and party deliveries post-festival.

India’s leading food delivery platforms, Zomato and Swiggy, have both increased their platform fees, a move expected to impact millions of frequent users across the country. While the increment is modest in absolute terms, the timing highlights the companies’ continued efforts to optimize revenue streams and offset rising operational costs. For consumers, the change means slightly higher order values, while for the platforms, it represents an essential lever to strengthen unit economics amid intensifying competition and increasing regulatory scrutiny.