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Zepto Appoints Sneha Arora as Chief Human Resources Officer to Strengthen Organizational Culture

By Anant Kumar , 10 October 2025
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Zepto, India's rapidly expanding quick commerce company, has appointed Sneha Arora as its new Chief Human Resources Officer (CHRO). With over 15 years of experience in HR leadership across e-commerce, fintech, and technology sectors, Arora aims to enhance Zepto's organizational culture by fostering a workplace where employees feel a deep sense of belonging and are empowered to do meaningful work. Her appointment follows the resignation of the previous HR head in September 2024, and she will focus on strengthening employee experience, creating shared purpose, and fueling high performance within the company.

Leadership Appointment

Zepto, a prominent player in India's quick commerce industry, has announced the appointment of Sneha Arora as its Chief Human Resources Officer (CHRO). Arora brings a wealth of experience, having previously served as CHRO at Simpl and held leadership roles at Myntra, SAP, Flipkart, and Texas Instruments. Her extensive background in shaping people and culture strategies positions her to lead Zepto's HR initiatives during a critical phase of the company's growth.

Focus on Organizational Culture

In her new role, Arora is committed to strengthening Zepto's workplace culture. She aims to create an environment where employees feel a deep sense of belonging, growth is supported, and every individual is empowered to contribute meaningfully. Arora's approach emphasizes the importance of listening well, acting transparently, and making Zepto a place where people can do their best work.

Strategic Vision

Arora's appointment aligns with Zepto's strategic vision to build a resilient and purpose-driven organization. By focusing on employee experience and shared purpose, she intends to amplify the potential and commitment of Zepto's workforce. This leadership change underscores the company's dedication to fostering a strong, values-driven culture as it continues to scale its operations.

Conclusion

Zepto's decision to appoint Sneha Arora as CHRO reflects its commitment to strengthening organizational culture and enhancing employee experience. With her extensive HR leadership background, Arora is poised to play a pivotal role in shaping Zepto's future success by fostering a workplace that prioritizes belonging, growth, and meaningful work.

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  • E-Commerce
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Region
India
Company
Zepto

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